Leadership Development

How could you accelerate the development of high potential members of your workforce?  How could you provide them with a network of other high-performers across sectors and industries?  How could you increase their analytical skills?  How could you expose them to the best practices of excellent organizations? How could you do all of these things at the same time as you contribute to improving the competitiveness of American organizations?

It’s too late for this year, but mark your calendars for next year when the Baldrige National Quality Program starts taking applications for examiners.  We can attest to the value of becoming examiners. In fact, we’re returning next week for our examiner training even though we’ve done this for years and year and even train examiners in other Baldrige-based programs.  Why?  For all of the reasons cited in the opening paragraph. In fact, both of us have our MBAs, and we put our experience as Baldrige examiners above that.

But don’t just take our word for it.  In 2018, the Baldrige Performance Excellence Program was again selected to be a recipient of the Leadership Excellence and Development (LEAD) Award for being among the best in the world.  The Baldrige Program is the only state or federal government program to be recognized within its LEAD Award categories.  And it’s been recognized by LEAD since 2011.

Read the quotes of some of the executives we interviewed for our book, Leading the Malcolm Baldrige Way: How World-Class Leaders Align Their Organizations to Deliver Exceptional Results.

“If someone is promoted into a senior leadership role, that person has to become an examiner within a year.  I’ve been a national examiner since 2008.  I have great contacts across industries.  The Baldrige community is a generous one, sharing time and idea.” Diane Brockmeier, CEO of Mid-America Transplant Services (a 2015 Baldrige Award recipient)

“The investment in developing examiners has paid off incredibly. The examiner skill set is invaluable to the organization. They bring back so much.” Brian Dieter, president and CEO of Mary Greeley Medical Center (a 2014 and 2017 Gold Award recipient from the Iowa Recognition for Performance Excellence)

“I can’t think of a better low-cost leadership development opportunity than sending your people to the state or national program to become examiners.”  Matt Fleming, president of MidWayUSA, (a Baldrige Award recipient in 2009 and 2015)

You might have to wait a few months to apply to be an examiner for the Baldrige Performance Excellence Program, but there are other opportunities right now to raise your hand to be an examiner for one of the Alliance’s Baldrige-based programs.

Check out these opportunities for leadership development as part of the examiner experience:

California Council for Excellence serving the state of California.
http://calexcellence.org/CAPEProgram/ExaminerTraining.aspx

Granite State Quality Council and Northern New England Alliance for Excellence serving Maine, New Hampshire, and Vermont.
http://www.gsqc.com/

Louisiana Quality Foundation serving the state of Louisiana.
http://louisianaquality.org/

Performance Excellence Network serving Minnesota, North Dakota, and South Dakota.
http://www.performanceexcellencenetwork.org/

Partners in Performance Excellence serving Connecticut, Massachusetts, New York, and Rhode Island.  (psst:  I’ll be facilitating this training.)
http://www.partnerspex.org/

Rocky Mountain Performance Excellence serving Colorado, Wyoming, Montana and Nebraska.
http://www.rmpex.org/

Southwest Alliance for Excellence serving Arizona, Nevada, and Utah.
http://www.swae.org/examiners/

Wisconsin Center for Performance Excellence serving the state of Wisconsin.
http://www.wisquality.org/wfa/board-of-examiners/examiner-resources/

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