Performance is the name of the game for companies who want to survive and thrive.

Baldrige Award
State Awards
Shingo Prize
ISO 9000
Application Process
Assessment / Survey
Balanced Scorecards
Consulting / Coaching
Customer Satisfaction
Leadership Systems
Measurement Systems
Process Management
Site Visit Preparation
Strategic Planning
Workshops
Articles / Photos
Case Studies
FAQ
News & Offers
Testimonials
Links
Services

There is a service available to support every stage of your Performance Excellence journey.


Use the table below to:
         1.  Identify which stage of the Performance Excellence Journey applies to you.
         2.  Determine your needs.
         3.  Use our solution to meet those needs.

1. You are in the stage of:2. And you need:3. Then we have the Solutions:
Deciding to use the CriteriaA simple and powerful way to get started using the Baldrige Criteria and Framework.Assessments
Workshops
Getting started rightTo get your leadership team on the same page using the Performance Excellence Core Values and Concepts, identify gaps, and create an implementation action plan.Performance Excellence Boot Camp
Leadership Systems

Deciding to applyTo use a proven application preparation process that will make it easier and drive as much improvement as possible.Award Application Boot Camp
Preparing an applicationSome coaching on how to understand what the Criteria are really asking for and how to best explain your story.Application Preparation Services
Fine tuning the application draftSome coaching before you submit your application to help improve the examiner friendliness and improve your score to increase a probability of receiving a site visit.Application Tuning Service
Needing BenchmarksHelp with benchmark and completive comparisons. Benchmarking Service
Balanced Scorecards

Needing Employee SurveyAn employee survey with recipient benchmark data and that provides actionable information aligned with your top strategic objectives.Employee Survey
Preparing for Site VisitTo know how to organize and prepare so the examiners get the information needed to become your advocates with the Judges.Site Visit Preparation
Benchmarking Service

Acting on your Feedback ReportUnderstanding your Feedback Report, prioritizing it, and creating action plans to turn Opportunities for Improvement  into improved results.Feedback Service
Strategic Planning

Closing gapsTo know how to organize and prepare so the examiners get the information needed to become your advocates with the Judges.Consulting
Process Management
ISO 9000
Employee Surveys
Customer Satisfaction

In addition to the service areas above, we have the capability of completing Special Projects to meet your unique needs.  Some examples of Special Projects we have completed are:

         o  Designing and implementing a Supplier Certification Program for a national company
         o  Designing and implementing a Management System for a small distributor
         o  Achieving a 10:1 ROI by implementing  ISO 9000 systems
         o  Conducting supplier and employee focus groups for a Not-for-Profit organization
         o  Conducting Baldrige pilot program for a healthcare system
         o  Acting as a Judge or Examiner in a company’s internal Baldrige-based assessment program
         o  Conducting third party studies to establish competitive benchmarks

Contact us to discuss your Special Project needs.


Home
If you are not improving faster than your competition, you risk gettting run over.